Kipsu allows service leaders to leverage texting and other digital conversation channels to deepen their customer relationships in a way never achieved before. Kipsu specializes in hotels, shopping, a
Kipsu ensures Hilton team members capture negative feedback while a guest is still onsite and provides an opportunity for any necessary service recovery.
See how hospitality management groups are utilizing Kipsu across their portfolio to improve guest satisfaction, increase loyalty, and build lasting relationships.
Shopping center operators around the globe partner with Kipsu to tap into the power of SMS/texting, web chat, and social messaging for service enhancement.